The Ghana Revenue Authority (GRA) has assured taxpayers that intermittent technical challenges affecting payments through the Ghana.gov platform are being resolved.
In a press release dated August 20, 2026, the Authority said the problem, which began on Friday, August 14, 2026, is affecting payments initiated through the Integrated Customs Management System (ICUMS), Integrated Tax Administration System (ITAS) and Ghana Integrated Tax Management and Information System (GITMIS).
GRA clarified that the technical challenge relates specifically to payment processing and does not affect the filing of tax returns. The payment platform remains operational, although some transactions may experience delays in processing or in reflecting on taxpayers’ portals.
The Authority said it is working closely with relevant technical partners to resolve the issue and restore normal payment processing. Technical interventions are ongoing and the matter is being treated with the highest priority.
Outstanding payment transactions will be processed and duly reflected on taxpayers’ portals once the situation is fully normalised.
GRA assured taxpayers and other stakeholders that all necessary measures are being taken to address affected transactions and minimise further disruptions. Further information will be provided as necessary.
The Authority regretted any inconvenience caused and expressed appreciation for the patience and understanding of taxpayers and stakeholders.
